Terms and conditions
Executype PA would require payment before any work is begun, details of our payment options can be found on the
Payment page.
Timesheets will be kept by Executype PA and will be sent to customers by the end of each Friday. The timesheets will show tasks undertaken and how much time was spent on the task. They will also show how much time is still outstanding from time bundles purchased by the customer.
Any chargeable extras including postage, mileage and consumables (paper, printer inks) will be charged for separately and will be invoiced as and when these costs are incurred.
We can accept work in many formats, including:
- dictation (over the phone or on tape)
- hard copy by post
- email
- fax
- CD
- USB
- personal visit (dependent on location)
Each job will have different timescales and this will be agreed before the job is commenced. Basic tasks will be completed within 24-48 hours as standard. If a job has more urgency this can be discussed and agreed between Executype PA and the customer prior to commencement of the job.
Executype PA will proofread all documentation produced, however the final proofreading will be the responsibility of the customer. Any changes to documents which are in addition to those agreed when the job began will be charged for separately.
All documentation will be scanned by virus security software, however Executype PA cannot be responsible for any security issues, customers should ensure they have their own security protection installed on their computer.
You can be assured that Executype PA will treat all work as confidential and if required will sign a confidentiality agreement before the commencement of work.
Executype PA are not responsible for the end use of any document they produce, customers are solely responsible for documents appropriate use, including abiding by any copyright laws, plagiarism laws and publishing requirements.
All electronic work carried out by Executype PA will be backed up securely and will be kept for a period of 12 months unless otherwise requested. After 12 months the files will be deleted.