It goes without saying no one is perfect, everyone can make mistakes, or sometimes technology does not run as smoothly as we would hope. This can lead to your customers feeling disappointed.

Not only is it important for the customer to resolve this problem but also impo...

Here at Executype PA we have pride in our customer service. We believe it is our exceptional customer service to not only our clients but their customers that make us stand out from the crowd. But how do we do that? How do make sure that every customer who calls, email...

We have all been sat with friends at the pub or at a family event and thought we could make a business but how many people have then followed through with this. The process of taking an idea and making it into a business is a long process which requires determination,...