How are we supporting our clients during Covid-19?

April 28, 2020

We are 4 months into 2020 and it is going to be a one to remember. During these uncertain times it is even more vital we are around to support our clients old and new. It is times like these when businesses pull together and help one another through the struggles to come out even stronger on the other side. Many companies have had to furlough their staff, but this does not mean there aren’t things that still need doing to keep companies running during this time. We are making sure to help business keep on top of work and phone to make sure when this is over everyone can pick up from where they left.

 

What can we do to help though?

 

Answering your calls. You may not be fully open but that does not mean customer service has stopped. People may still be calling looking for updates, possibly looking to place orders or checking to if you are open. If you are still working with fewer staff getting all these calls can be difficult and in these times every call can count for your business. We are making sure our clients calls are still be answered and dealt with to help keep business flowing.

 

Keeping your email up to date. It is possible you do not have the staff to help keep your inbox clear right now. We can make sure to go through and help with any customer service emails replying to your customers in a timely manner, making sure to file important information and keeping things in order for when your admin staff come back. Trying to keep organised during this time can make for a smoother start when everyone is back on track to normal working.

 

Your general admin tasks from audio typing to word formatting and everything in between we can help be your support system during this time. Tasks may be mounting up and feel like a daunting amount of work to try get through on your own or with limited staff. This is where we can step in and help realise some of the pressure during this already stressful time.

 

Admin work can pile up quickly, invoices may need paid and filing, end of year accounts have been due. We can help with the organisation of your files, helping get any year end reports in order and making sure you are up to date with your invoices. These important parts of your business may not be able to wait until the end of the lockdown, these are things that need done here and now and without all your staff you may be feeling its getting on top of you. Let us help you gain control of these areas and be ready for when your staff come to back to take back over and keep things moving forward.

 

We are here to help you as much as we can for a long as you need us during these difficult times. Get in touch with any of your admin needs and we will be able to see how we can help take off some the pressure these last few months may have caused you. Don’t let your business fall behind, think of creative new ways to get yourself ahead during this time. It is a better time now more than ever to add some new creativity into your business plan and be ready for new things when we come out the other side.

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