You may associate telephone answering services as only being used by one man bands but that isn't always the case. A client came to us when their receptionist left to join another company. The client had looked at the cost of hiring another receptionist and what the role consisted of, especially when not answering the phone. Even if the client went down the route of hiring an apprentice, who would require a lot of training and time to get their telephone etiquette up to scrat