

Helping your staff deal with stress
Recently on social media I saw a post where a manger had to pull a staff member up for a significant amount of sick days. This manager, rather than following the strict discipline procedure, asked the staff member what was wrong and what had caused all these odd sick days. This staff member opened up about how stress had been affecting them. Reading this made me think how many people may have had a sick day due to stress and what can be done at work to stop this happening. Wh


How to Write a Blog when you don’t know what to write?
We all know blogs can help your business. It can help increase engagement to your website and help you interact with customers. It can also give you content for your social media so why do so many businesses not do it? Finding inspiration can be challenging and keeping to an uploading schedule might just feel impossible for some businesses. The first hurdle you come to is choosing a topic, you need to make sure it will interest your readers but also make sure you are enjoying


Dealing with a Disappointed Customer
It goes without saying no one is perfect, everyone can make mistakes, or sometimes technology does not run as smoothly as we would hope. This can lead to your customers feeling disappointed. Not only is it important for the customer to resolve this problem but also important for the business’ longevity. Leaving this customer with a bad experience can stop any future business being done with them and anyone else they may tell about their experience would be reluctant to do bus